CANCELLATION POLICIES
Cancellation Policy: (High Season – Dec – April)
- Cancellation 15 days or more before the arrival date: full refund, no charges or penalties.
- Cancellation less than 15 days before the arrival date: a penalty equivalent to two (2) nights will apply.
- Reservation modifications will be considered as cancellations, and all current cancellation policies will apply.
Cancellation Policy: (Low Season – May – Nov)
- No penalty charge: full refund, no charge.
Cancellation Policy: (Easter, Christmas and New Year, Long Weekends)
- No refund or credit: advance deposit and final payment ARE NON-REFUNDABLE AND NON-TRANSFERABLE.
- Reservation modifications will be considered as cancellations, and all current cancellation policies will apply.
- It is not permitted to use the deposit from a canceled apartment to pay the balance of another apartment.
- Failure to pay the second amount on the established date will result in automatic cancellation of the reservation, without refund of the advance deposit.
PUERTO PLAZA LAS TERRENAS HOTEL
STREET: FRANCISCO CAAMAÑO DEÑO
TEL: (809) 240-5544 WHATSAPP: +1 (829) 213-9361
E-mail: [email protected]
WWW.PUERTOPLAZALASTERRENAS.COM
NOTE: THESE RATES MAY VARY